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Negotiating and Influencing
This workshop gives a structured methodology and a range
of skills and techniques for simple or high level negotiations.
Participants gain a range of strategies to adopt in
any given negotiation situation and will learn to influence
with integrity. The workshop will enable participants
to influence sales opportunities, negotiate reduced
business costs, and to negotiate and influence customer
satisfaction. Participants will also learn how to negotiate
and influence change.
The programme offers a range of optional consolidation
opportunities where delegates can consolidate their
skills through community based negotiating or influencing
challenges. Please speak to us for further details.
download
NEGOTIATING AND INFLUENCING PDF
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OUTCOMES:
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To understand the concept of negotiating.
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To be able to effectively negotiate in
a Win-Win situation.
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To be able to differentiate between negotiating
and influencing.
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To understand styles in negotiating.
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To identify behaviours, their effects and
the situations in which they are most relevant
and powerful.
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To understand the negotiation process,
and be able to use each step as a means
to a successful outcome.
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To have an understanding of the concept
of power in a negotiation.
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Verbal behaviour, its role and to be able
to differentiate good from bad.
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To be able to recognise Win-Lose strategies
and behaviours being used against you, and
to apply appropriate strategies and tactics.
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To understand the key principles of influencing.
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To learn to achieve results through influencing
with integrity.
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| WHO SHOULD
ATTEND: |
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DURATION: 1 DAY
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